Refund Policy


Trips & Tours Refund Policy



  • All refunds are subject to a $10 service charge, unless the trip is cancelled by the department.
  • Refunds for day trips will be processed if cancellation is received 2 weeks prior to the trip or if there is a replacement on our waiting list.
  • Refunds for extended tours will be processed if cancellation is received 4 weeks prior to overnight trip, except where otherwise noted.
  • Trip cancellation insurance is highly recommended on any overnight tour costing $100 or more.